G.O.C. Rocks Return Policy
gocrocks.com Return Policy – 100% Satisfaction Guarantee at G.O.C. rocks, we stand behind the quality of every rock we engrave and send. If for any reason your order doesn't meet your expectations, we’ve got you covered.
- We Will Happily Replace or Refund: Broken Rocks: If your rock arrives damaged or broken.
- Mis-Engraved Rocks: If there’s an error in the engraving that doesn’t match your order.
- Not To Your Liking: If you're simply not satisfied with how your rock turned out.
How to Request a Return or Refund: Please contact us at gocrocks.com within 30 days of receiving your order. We’ll work with you to either replace your rock or provide a full refund – no questions asked. Your satisfaction is our top priority, and we’re committed to making sure your experience with G.O.C. Rocks is smooth and satisfactory.
G.O.C Rocks has the right to deny the creation of any graphic or wording that is seen as an obscenity in the eyes of the company. Your order will be refunded the full amount if this occurs.
Contact- We Will Happily Replace or Refund: Broken Rocks: If your rock arrives damaged or broken.
- Mis-Engraved Rocks: If there’s an error in the engraving that doesn’t match your order.
- Not To Your Liking: If you're simply not satisfied with how your rock turned out.
How to Request a Return or Refund: Please contact us at gocrocks.com within 30 days of receiving your order. We’ll work with you to either replace your rock or provide a full refund – no questions asked. Your satisfaction is our top priority, and we’re committed to making sure your experience with G.O.C. Rocks is smooth and satisfactory.
G.O.C Rocks has the right to deny the creation of any graphic or wording that is seen as an obscenity in the eyes of the company. Your order will be refunded the full amount if this occurs.
